Latest listings

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  Microsoft Dynamics 365 CTI Integration - NovelVox

  Telecom - Roswell (Georgia) - April 15, 2025 Free

  Unlock the Power of Integration with Microsoft Dynamics 365 CTI Connector! Take your business operations to the next level with NovelVox's CTI Integration for MS Dynamics. Enhance your team's performance through seamless integration and optimized per...

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  NV Desk - The Ultimate Helpdesk Ticketing Software

  Telecom - Roswell (Georgia) - April 10, 2025 Free

  Improve customer service and efficiency with NV Desk, the advanced help desk ticketing software. With NV Desk, you can streamline case management, unify telephony controls, and provide personalized support seamlessly. Take your contact center operati...

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  Microsoft Dynamics CTI Integration for Contact Centers - NovelVox

  Telecom - Roswell (Georgia) - April 8, 2025 Free

  NovelVox offers Microsoft Dynamics CTI Connector for Cisco, Avaya, Genesys, and Amazon Connect contact centers. With this powerful solution, you can seamlessly integrate computer-telephony integration (CTI) capabilities into your CRM system and strea...

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  Contact Center Wallboards: Keeping Agents Engaged and Motivated

  Telecom - Roswell (Georgia) - April 3, 2025 Free

  Revolutionize Your Contact Center with Interactive Wallboards! Keep Your Agents Motivated & Engaged with Visual Metrics. Boost Your Customer Satisfaction! Read our latest blog to learn more.

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  Avaya Salesforce CTI Integration - NovelVox

  Telecom - Roswell (Georgia) - April 1, 2025 Free

  Streamline customer interactions by seamlessly integrating Avaya CTI with Salesforce. Enhance the efficiency of agents and customer interactions by optimizing AHT and FCR, enabling them to access real-time information, and streamlining workflows.

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  Microsoft Dynamics 365 CTI Connector for Contact Centers from NovelVox

  Telecom - Roswell (Georgia) - March 28, 2025 Free

  Unify agent experience and offer a personalized customer experience with NovelVox Microsoft Dynamics CTI Connectors. Seamlessly connect Microsoft Dynamics 365 CRM with your existing telephony system to empower your agents like never before. Read our ...

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  Help Desk Ticketing System Software - NV Desk

  Telecom - Roswell (Georgia) - March 26, 2025 Free

  Unlock the potential to resolve tickets faster with our cloud-based, unified CX solution, seamlessly connecting your contact center with a powerful Help Desk Ticketing System Software, eliminating the need for additional integrations or CTI connector...

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  What is CTI or Computer Telephony Integration?

  Telecom - Roswell (Georgia) - March 24, 2025 Free

  CTI, or Computer Telephony Integration, is a technology that links computer systems with telephone systems, enabling call center agents to handle calls and access customer information from their computer, improving efficiency and customer service.

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  Call Center Wallboard Software - NovelVox

  Telecom - Roswell (Georgia) - February 21, 2025 Free

  Call center wallboard software provides real-time performance monitoring that can be seen by all on the floor. Advance call center wallboard enables agents to align with businesses' goals and stay up-to-date with business alerts across the floor to e...

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  CRM CTI Integration for Contact Centers

  Telecom - Roswell (Georgia) - February 20, 2025 Free

  Improve efficiency with CTI integration. Connect your phone system to CRM for seamless call management, automated workflows, and real-time customer insights, boosting productivity and service quality.